The things people usually ask before they book a water test.
Yes — we come to your home, test your water on the spot, and walk you through the results. There's no cost and no obligation to buy anything afterward.
That's exactly what the free water test tells us. Hardness, chlorine levels, sediment, and anything else in your supply all point to a different combination — we'll recommend based on what we actually find, not a one-size-fits-all package.
Cost depends on which filters your water actually needs and the labour involved, so a listed price would just be a guess. We'll give you a real number in person during your free water test, based on your home.
Typically every 6–12 months, but it depends on your household's water quality and usage. Your annual water test is what tells us exactly which filters are due and what replacing them will cost.
Both use the same core sediment, carbon, and membrane stages. The 7-stage system adds one more step — usually alkaline remineralization or UV — which matters more for some water sources (like well water) than others. We'll tell you if it's worth it for your home.
A filter and a softener solve different problems — filtration targets chlorine, sediment, and chemicals, while a softener targets hardness (calcium and magnesium) that damages pipes and appliances. Many homes benefit from both, which is why we build our packages around the two together.
Most whole-house softener and filtration installs take a few hours in a single visit. Under-sink RO systems are typically quicker. We'll give you a specific window when we schedule your install.
In most cases, yes — reach out with details on what you have and we'll let you know if we can help with filter replacements, salt top-offs, or repairs.